Shipping Policy

This official shipping policy governs all apparel, casual wear, streetwear and fashion accessory orders purchased from our store. Once your online payment is fully confirmed and verified by our system, your order will enter our standardized warehouse processing queue. Our professional warehouse and quality control team will conduct comprehensive pre-shipment inspections for every clothing item, covering fabric texture, thickness, stretch performance, stitching density, seam firmness, color shading, printing and embroidery precision, as well as overall cutting and sizing standards. Any defective products including broken threads, fabric flaws, color deviation, uneven printing, untrimmed edges and washed stains will be strictly screened and eliminated before packaging. All garments are neatly folded, sorted and packaged with professional wrinkle-resistant, dust-proof and pressure-proof packaging materials to prevent extrusion damage, deformation and crease marks during long-distance cross-border transportation.

We provide genuine worldwide shipping services, covering North America, Europe, Australia, Southeast Asia and other global regions. We cooperate with top international logistics carriers to ensure stable and safe parcel delivery. All delivery times are estimated for reference only and cannot be fully guaranteed. International transit may encounter uncontrollable factors such as customs routine inspection, random customs clearance checks, local logistics operational delays, extreme weather conditions, global logistics peak seasons and regional transportation suspensions, which may lead to reasonable delivery postponement. After the order is dispatched from our overseas warehouse, we will generate an official tracking number and synchronize it to your order page and registered email within 24 hours. Customers can check real-time transit status, customs clearance progress and local delivery updates throughout the whole shipping process.

All shipping fees, international logistics handling fees, import duties, value-added taxes, customs clearance service fees and remote area surcharges incurred during cross-border transportation are independently borne by the buyer. The displayed product price only contains the cost of the apparel itself, excluding any logistics and tax-related expenses. Customers are required to submit complete, accurate and deliverable shipping information, including detailed street address, city, province/state, postal code, valid recipient name and working contact number. The store shall not be responsible for package loss, return, detention, re-delivery fees and other additional losses caused by incorrect, incomplete or invalid customer information. For qualified quality problems, transportation damage and shipping errors confirmed with valid photo and video evidence within 48 hours after receipt, we will provide official after-sales solutions including replacement, partial refund or full refund.